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The top 3 benefits of e-commerce for your coworking business

The top 3 benefits of e-commerce for your coworking business

May 16, 2024

4 mins read

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With almost 275 million people shopping online in the U.S. in 2023, and around 77% of consumers shopping at least once from their mobile device, it’s more important than ever that coworking spaces meet the demands of their current and potential customers. 

And, as the coworking industry continues to experience rapid growth, it’s more important than ever for coworking space operators to tap into all potential revenue streams to help maximize their earning potential.

E-commerce for coworking offers several benefits for coworking space operators. Here are three of the most important benefits to consider.

Increased visibility 

When coworking spaces establish an online presence through an e-commerce revenue platform, they enhance their overall visibility to potential customers who are searching for coworking spaces online. 

While word-of-mouth is still a powerful tool, considering the number of people online in the U.S. alone, a strong, optimized online presence like an e-commerce platform can help ensure the coworking space is being seen by as many people as possible. 

Booking convenience & improved customer experience 

One of the many reasons coworking space operators partner with Flexspace is to make booking a coworking space easier than ever before. Prior to initiating an e-commerce revenue platform, many coworking spaces required a phone call or email to book a space. This limits the days and times that customers can book, and it also takes staff time on the coworking space side. An e-commerce revenue platform allows for easy booking and payment processing without the need for a staff member to manage the transaction. 

And based on recent Flexspace data showing that 39% of orders are for same-day (and often booked before the spaces open) and 11% are booked on the weekends for a weekday meeting, it’s clear that customers want the convenience of e-commerce for coworking.

On the customer side, an e-commerce revenue platform is a win from a user experience standpoint. The convenience of booking a meeting room, conference space, hot desk, or private office right from a mobile device or laptop is unmatched. Instead of having to pick up a phone or exchange a bunch of emails, a customer can now just peruse spaces from their mobile device or computer and book a space where they want, when they want. 

Diversification of revenue streams

One of the biggest benefits of e-commerce for coworking is the increased revenue. Beyond typical coworking memberships, an e-commerce revenue platform allows coworking spaces to offer meeting room, day passes, hot desks, private offices and more on an on-demand basis. 

And with the addition of dynamic pricing, which is an offering through Flexspace’s e-commerce revenue platform, coworking spaces can adjust pricing based on demand in real-time. This can not only increase revenue, but help increase occupancy, particularly on days when it might be low. 

It’s important to note that these offerings are often already available at coworking spaces. So operators are not having to add anything new, but rather tap into the power of an e-commerce revenue platform to better leverage the spaces that they already have. 

Overall, integrating e-commerce for coworking can help coworking spaces attract more clients, increase revenue, and provide a better overall experience for their customers. With Flexspace’s e-commerce revenue platform, coworking space operators can streamline the entire process, for both their staff and their customers.

Flexspace Technologies Inc - Office Workspace Solutions

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